A True CRM Agency
Merkle is the nation's largest and fastest-growing customer relationship marketing (CRM) agency. For more than 20 years, Fortune 1000 companies and leading nonprofit organizations have partnered with Merkle to maximize the value of their customer portfolios. With our Connected CRM (cCRM)™ framework, we help our clients obtain the skills of a Platform Marketer, capitalizing on the massive opportunity of addressability at scale. Employing data-driven strategies, Merkle combines a complete range of marketing, technical, analytical and creative disciplines to offer complete integrated customer relationship management strategy and customer marketing solutions. With a strategically led, consultative approach, we work closely with clients to design, execute, and continuously evaluate CRM programs throughout the buying cycle, across channels and media. The results are improved ROI and sustainable competitive advantage.