Merkle

Marketing Optimization

Key client pain point:
Getting the most out of marketing dollars across media and channels

What we do:

  • Merkle practitioners evaluate your spend and returns on media and treatments and quantitatively identify the right vehicles and media mix for improved reach to customers and prospect targets with more relevant and timely messaging
  • We provide a means to attribute responses to specific media to better understand the value of each medium in driving your customers to a desired behavior
  • We develop an implementation plan to integrate the techniques and approaches within your organization

Value you receive:

  • Higher response rates, lower costs and improved customer long-term value from more cost-effective customer communication in a more timely manner through more appropriate and preferred media and channels
  • Improved marketing return on investment (ROI) through better insights into which marketing programs are producing results and which are not
  • New audience sources and optimized media mix with the ability react to increasing media fragmentation

Understanding the most effective ways to budget, plan, and execute media plans is often considered operational rather than strategic when developing an integrated marketing plan. Effective planning using both a media budgeting and targeting approach will deliver considerable value to you and to your customers, and analyzing response attribution to specific media and media treatments will drive continuous improvement and informed decision-making for future marketing planning. Our range of services includes:

Media Mix Optimization

With the rapid growth of digital channels, customers using mobile devices and a fragmentation of channel options, organizations must evaluate how to best interact with their customers. We use customer data to identify the most effective media vehicles in order to reach the desired customer and prospect targets.

Go to the Media Mix Optimization page

Media Vehicle Optimization

Optimizing the media budget allocation is only the first step, it is then critical to understand how and when that specific media impression should be placed in market. A clearly defined approach will drive higher response rates, reduced costs and an improved customer long-term value.

Go to the Media Vehicle Optimization page

Attribution and Incremental Measurement

Understanding where to invest your marketing dollars is highly dependent on knowing the value of each type of media in generating responses against different segments. Look to Merkle to help you identify which media to utilize that will result in improved ROI and greater efficiency of your marketing spend.

Go to the Attribution and Incremental Measurement page

Integrated Media Optimization

Craig Dempster: Integrated Media Optimization

Read about how Integrated Media Optimization is revolutioning the CRM industry.