Your bottom line is driven by focusing your employees on what they do best and outsourcing non-core competencies so that they are done efficiently and support your corporate goals. Our partnership approach with consumer-focused commercial clients aligns with your marketing objectives to deliver customized solutions to serving your payment processing, data capture, imaging, inbound call center, and fulfillment needs.

Click Here to see some of our Commercial Clients

Our high-tech, high-touch solutions are designed to improve your company’s productivity and positively impact customer service – all while saving you the investment and resources needed to manage an in-house operation.

With Merkle Response you get:

No documents returned. Guaranteed.
When you work with Merkle Response, every piece of your mail is processed. Banks and other check processing vendors simply return problematic documents and leave your staff to deal with them. Not at Merkle Response. We specialize in exception processing. We handle every piece of mail you receive according to your specific requirements. No excuses.

Customized solutions
Unlike the cookie-cutter approach of many outsource service providers, Merkle Response shapes its solutions around your company’s needs. We identify your unique issues and challenges, and then develop a customized service solution to address them.

Commitment to quality
Merkle Response is the only remittance processor in the United States certified to ISO 9001:2008. All of our services are monitored by a dedicated quality control team, and are subject to a third-party SAS 70 audit every year.

Our Commercial Clients
Merkle Response Management Group partners with many of the top commercial brands to efficiently process consumer payments and related communications. Some of the household names we work with include:

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