Download the 2020 Marketing Imperatives
Take Ownership of Customer Identity: Insights from Merkle’s 2020 Marketing Imperatives
Digital Marketing Report: Q1 2020
Customer Engagement Report
Canon Integrates Marketing Database with Google Cloud Platform
Merkle Named Adobe 2020 Delivery Quality Enterprise Solution Partner of the Year
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Transamerica’s Approach to Personalization: Unifying Data to Fast-Track Sales
Transamerica needed to better understand its customers’ journeys to personalize interactions across channels and media and inform the sales process. Accomplishing this meant integrating their offline and online marketing data in one place to create a single view of their customers’ behaviors. In addition, it required new capabilities, including a shift from manual to automated processes in a single system. The result: a data driven environment that fuels analytics and 1:1 customer experiences that empower the sales teams with better leads.
6 Key Marketing Objectives to Rethink Your Long-Term Strategy
Strategizing takes more than a short-term reaction- it requires planning and deciding on how to address six key marketing and business objectives.
The Myths (and Truths) of Agile Marketing: Keep Your Journey on Track
There’s never been a better time for marketers to strive for agility, collaboration and efficiencies. Merkle’s Q2 2020 Customer Engagement Report found that 85% of marketers plan to increase their adoption of agile marketing practices and 57% have a formal plan to do so. This should create a boom in agile marketing across enterprises over the next two years. Still, many marketers have not anticipated the complexity of implementation.
2020 Loyalty Barometer Report
Loyalty programs can be found everywhere these days, and marketers know all too well that the proliferation of these programs makes it difficult to break through the noise and capture consumer attention.
