Jay joined Merkle in 2014 bringing over 17 years of CRM, direct response and performance media, brand communication, and public relations experience. As Sr. Director, Strategy, Jay advises Merkle’s financial service and insurance clients—like Citizens Bank, Webster Bank, USAA, and AXA—to develop cross-channel, customer-centric marketing programs.
In former digital agency roles, Jay has been recognized for his client work from international organizations including; Web Marketing Association, International Academy of the Visual Arts, MediaPost, American Advertising Federation, World Luxury Award, American Marketing Association, and The Cannes Lions International Festival of Creativity
