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Commerce

Creating intuitive e-commerce experiences for customers and businesses on platforms that scale
2000 +
commerce specialists
20
years building commerce solutions
100 +
commerce customers

With the prevalence of online shopping, it is imperative that brands recognize that providing users with a smooth, simple, and easily accessible digital experience is key to both winning new customers and guaranteeing repeat business.

Commerce is not just about the final point of conversion; it is the hub for customer engagement across all touchpoints in the customer journey. Being where your customers are, capturing and centralizing customer data, and ensuring that your messaging is clear and consistent across all touchpoints should be the focus of your omnichannel strategy.

Merkle blends data, strategy, creative content, and platform services to develop user-centric commerce solutions that create a cohesive, seamless experience for customers. We leverage the cross-channel expertise of our agency to devise strategies that drive deeper relationships — creating personalized interactions tailored to the location and the consumer.

The Forrester Wave™: Commerce Services, Q1 2021

Dentsu is named a Strong Performer in Forrester's newest evaluation of the top commerce services providers. Learn about why dentsu – powered by Merkle – is recognized for its strength in commerce strategy services, commerce platform development, and data, analytics, and content implementation services.

Download the Wave

Our Clients

Microsoft
ASUS
Asics
Nestle
Wacom
Panasonic
Ralph Lauren
Lacoste
Shiseido
Under Armour
Yamaha
Acer

Our Team

Managing Director, Experience & Commerce