Lionel is a 15-year veteran and thought leader in data, analytics and data science practice, with 12 of those years served in consumer financial services businesses, including two of ‘Big 4’ banks and Australia’s largest private health insurer. He brings together technology, design and business strategy, with a strong customer experience focus.
Named the #1 Analytics Leader 2021 by the Institute of Analytics Professionals Australia (IAPA), Lionel is a data and analytics domain expert and makes regular contributions to progress the craft through industry events and trade publications.
With deep experience in consumer product & proposition development, portfolio management, acquisition and retention programs, customer experience, segmentation and predictive modelling, customer experience and CRM program optimisation, Lionel is positioned to help your business adopt and embed a data driven, evidence based decision making culture.
Lionel was once a wannabe rockstar, voiceover artist , and poet. One day he will write a fantasy epic.