Meredith Morrow, Abby Tebbenhoff, Tyler Withers | Published on: Aug 05, 2020
Amazon recently announced that Prime Day has been pushed back to October this year. Given the shifting landscape with COVID-19, the impact of Prime Day falling so close to the holiday season will be felt across the industry.
Alvin Collins, Anne Dalton | Published on: Jul 31, 2020
It has become clear that consumers prefer brands that connect with them at an emotional level especially when communications move beyond simply selling consumers products. But how can you truly enable CX?