I came across this old post by Nielsen on business email and information pollution. Well worth (another) read. His six points:
- Don't check your email all the time.
- Don't use "reply to all" when responding to email.
- Write informative subject lines for your email messages.
- Create a special email address for personal messages and newsletters.
- Write short.
- Avoid IM.
A one-minute interruption of your colleagues will cost them ten minutes of productivity as they reestablish their mental context and get back into "flow."
Other good links:
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