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Senior Account Director

Location: Praha 7, Hlavní město Praha.
Company Description:

We Dream. We Do. We Deliver.

As a full-service, data-driven customer experience transformation, we partner with Top 500 companies in the DACH region and in Eastern Europe. Originally from Switzerland, Merkle DACH was created out of a merger between Namics and Isobar - two leading full-service digital agencies. 

Our 1200+ digital enthusiasts are innovating the way brands are built, through providing expertise in Digital Transformation strategy, MarTech platforms, Creativity, UX, CRM, Data, Commerce, Mobile, Social Media, Intranet and CMS. We are part of the global Merkle brand, the largest brand within the dentsu group, who shares with us a network of over 66,000 passionate individuals in 146 countries.

Are you ready to push the boundaries of digital change and join a growing team with an amazing work environment?

If yes, we are expanding our Client Management | Sales team and we are searching for our new colleague to join us as a Senior Account Director based in our Prague office. This position is ideal for someone who wants to take direct accountability, responsibility and dedicated growth working with a number of active customers building and securing ongoing relationships with numerous key accounts. You will be rewarded and will get out of it what you put in! 

Job Description:

Requirements: 

  • At least 3+ years of senior level account/customer success management experience
  • Proven track record in expanding key sales areas in a high demanding client or business.
  • Open minded, extremely communicative with high level of interfacing skills.
  • Experienced negotiator, ability to acquire new business growth via commercial and/or software solutions.
  • Self-starter, pro-active, confident.
  • Detail-oriented, well-organized, persistent and target driven.
  • Process orientated
  • Native Czech and Fluent English languages a MUST – additional languages a bonus!
Qualifications:

Responsibilities:

  • Able to take full ownership, work closely with our customers to ensure future growth/expansion.
  • Coordinate activities across the business and delivery streams where needed.
  • Be the main point of contact for our accounts and oversee all revenue streams.
  • Stakeholder Relationship Management – knowing who & when to contact.
  • Understand key points within the clients to present direct and personally when needed.
  • Oversee the delivery of our technology and consulting services, penetrating and expanding the client’s needs.
  • Not afraid to take responsibility, ask questions, making direct contact to stakeholders.
Additional Information:

With us, you will become part of: 

  • An international team, where you can gain new/relevant experience.
  • A dynamic environment where you will never happen to fall into a routine work.
  • Career path growth astounding – client grows, our team grow, you grow!
  • Start-up agile atmosphere.
  • Friendly international team of creative minds.

 And we offer even more!

  • Brand new offices in Prague and Brno with great accessibility.
  • Laptop and Mobile with international tariff even for your private use.
  • Cafeteria of benefits to choose from – life insurance, pension insurance, Edenred Cafeteria and more are coming
  • Meal vouchers.
  • 5 weeks of paid vacation (25 days)
  • Medical advisory system – ulekare.cz
  • Soulmio – well-being benefit.
  • We value self-education and learning new technologies, so we support all our team members in obtaining new certifications, attending learning tutorials and conferences etc.
  • Flexible working hours and home-office.
  • Opportunity to travel.
  • We have an employee breakfasts regularly. We also enjoy beer or wine and we create a lot of opportunities to get together for those who enjoy life outside of work as well.
  • We value self-education and learning new technologies, so we support all our team members in obtaining new certifications, attending learning tutorials and conferences etc.
  • Relocation support for candidates outside of the Czech Republic.

If interested in this exclusive and VERY rewarding opportunity, please contact me as soon as possible to discuss in more detail.

John Armitage
Senior Talent Acquisition Business Partner – Merkle
[email protected]

More Information:

Our Culture: Merkle’s energy and personality lives through everything we say and do. Learn all about what defines our people and our vibe.

Students & Recent Graduates: Start your career at Merkle and get on the path to success.

Experienced Hires: Leverage your expertise, challenge the status quo and grow your career at Merkle.