Merkle is a leading data-driven, technology-enabled, global performance marketing agency that specializes in the delivery of unique, personalized customer experiences across platforms and devices. For more than 30 years, Fortune 1000 companies and leading nonprofit organizations have partnered with Merkle to maximize the value of their customer portfolios. The agency’s heritage in data, technology, and analytics forms the foundation for its unmatched skills in understanding consumer insights that drive people-based marketing strategies. Its combined strengths in performance media, customer experience, customer relationship management, loyalty, and enterprise marketing technology drive improved marketing results and competitive advantage. With 4,400+ employees, Merkle is headquartered in Columbia, Maryland, with additional offices in the US, Europe, and Asia. In 2016, the agency joined the Dentsu Aegis Network.
A Salesforce Marketing Cloud Technology Architect (TA) is a strategic position to our customers and within the professional services organisation. Technology Architects are experienced technical subject matter experts within specific domains of Salesforce Marketing Cloud applications and tools.
We are looking for a strong web developer who is looking to deliver a different type of solution. The solutions we build are on the bleeding edge of the marketing journeys and 1 to 1 personalised experiences for our customers. We incorporate the use of Predictive Intelligence, building out omni channel customer journeys, integrating with customer data and importing customer data from multiple client data sources. We turn projects around quickly and see our clients hitting their targets very quickly.
•Understand solution architecture documents and validate with the solutions architecture team
•Develop product knowledge in Salesforce Marketing Cloud
•Apply programming knowledge to data management, scripting languages, API and integrations tasks
•Provide technical consultation on various aspects of solutions
•Implement complex development and configuration activities for clients
•Run thorough quality assurance tests
•Develop 'as built' documentation throughout the project to provide seamless handover
•Participate in estimating and writing requirements, deliverables, assumptions and exclusions documentation
•Positive Attitude and pro-activity
•Execute work with a high level of quality
•Ability to on board quickly on projects
•Ability to understand a project and deep dive to debug issues
•From time-to-time the TA may be expected to partake in other pre-sales activities such as discovery and technical deep-dive sessions, Proof-Of-Concept (POC) development with prospects
•Liaise with Salesforce Marketing Cloud product teams to support client implementations
•Travels to client sites for onsite discovery and solutions presentations. Not expected to exceed 25%
•Experience in building stored procedures, reports, and data extracts. Performance optimization techniques, foundations of data architecture, qualities and integration
•Experience working with complex and optimized T-SQL
•Proficient developing SQL and experience with a RDBMS such as MS SQL Server, Oracle or Netezza
•Knowledge of SOAP and REST APIs
•Understanding of standard coding practices including Separation of Concerns, Object Oriented principles and exception handling
•Experience with other client-side web development design languages, scripting tools, and protocols such as HTTP, CSS, XSLT, AJAX, JQuery
•Experience with server-side programming languages such as JAVA, PHP, Ruby, C#, VB.NET, Python
•Familiarity with SDLC methodologies including requirements, design, implementation, testing and maintenance
•Four year university degree (Business, Computer Information Systems, or similar degree preferred) or equivalent experience with demonstrated proficiency
•Familiarity with systems integrations such as CRM, Content Management, POS/eCommerce, or Web Analytics
•Familiarity with security standards such as TLS, SSL, data encryption algorithms
•Experience with Product lifecycle management frameworks like Jira and TFS
•Experience working with visualization software applications such as MS Visio
•Experience implementing solutions with e-mail tools like ExactTarget, Campaign Monitor, Adobe Campaign etc.