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IT End User Support

Location: Pune, .
Company Description:

Merkle is a global data-driven, technology-enabled performance marketing agency and the largest independent agency in the US for CRM, digital, and search. For more than 28 years, Fortune 1000 companies and leading nonprofit organizations have partnered with us to build and maximize the value of their customer portfolios. We work with brands like Dell, T-Mobile, Samsung, Geico, Regions, Kimberly-Clark, AARP, Lilly, Sanofi, NBC Universal, DIRECTV, American Cancer Society, Susan G. Komen, and many others to build and execute customer centric business strategies. 

Job Description:

IT End-user support Engineer

 

Installation, the configuration of Laptops, OS and Application Installation

 

Troubleshooting and call logging for hardware and software.

 

Administration of windows server active directory, user /group creation, and management.

 

Support end-users and handle the tickets raised by users.

 

Procurement of laptops and accessories and coordinate with vendors

 

Inventory updation and management

 

Coordinate and troubleshoot Internet and network-related issues.

 

Administration of office 365 and exchange server

Qualifications:

Hardware Courses (A+/N+)

MCP/MCSE/MCITP

CCNA ( certification not mandatory )

Additional Information:

More Information:

Graduate Opportunities: Whether you're still studying, recently graduated or are already working and fancy a career hop, we could have a perfect opportunity for you.
Experienced Hires: Leverage your expertise, challenge the status quo and grow your career at Merkle.