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Business Analyst

Location: Beograd, .
Company Description:

We Dream. We Do. We Deliver.

As a full-service, data-driven customer experience transformation, we partner with Top 500 companies in the DACH region and in Eastern Europe. Originally from Switzerland, Merkle DACH was created out of a merger Namics and Isobar - two leading full-service digital agencies.

Our 1200+ digital enthusiasts are innovating the way brands are built, through providing expertise in Digital Transformation strategy, MarTech platforms, Creativity, UX, CRM, Data, Commerce, Mobile, Social Media, Intranet and CMS. We are part of the global Merkle brand, the largest brand within the dentsu group, who shares with us a network of over 66,000 passionate individuals in 146 countries.

Job Description:

We are looking for Business Analyst with solid experience in the e-Commerce area, who:

  • Works in a fast-paced, iterative manner with peers from across disciplines
  • Understands design methods, design thinking, sprint-based strategy, design, planning, and prototyping best practices
  • Researches trends and innovations to substantiate hypotheses
  • Stays up to date, or ahead, of digital trends in the market and understands how they impact the client's business

Inputs:

  • A business brief (oral or very high-level document) from the business team, describing the project’s objectives, expected customer experience, authoring & measurement requirements
  • UX/UI designs from our internal UX/UI team
  • UX flows designs, visual and UI components designs
  • The successful applicant doesn’t need to have UX/UI design background but needs to understand it in order to integrate these inputs into the requirements specifications and link them with the underlying business logic and data points

Key Outputs

  • Business flows and functional requirements specifications
  • Collect feedback and validation from business stakeholders
  • Brief IT and handover specifications to them
  • Follow-up build progress
  • Functional test cases description
  • Business flows and functional requirements specifications
  • Collect feedback and validation from business stakeholders
  • Brief IT and handover specifications to them
  • Follow-up build progress
  • Functional test cases description

Key Technologies

  • Adobe Experience Manager
  • Bootstrap
  • Gigya
  • Hybris
Qualifications:
  • Minimum 5 years of related experience 
  • Excellent communication and listening skills in order to capture the information required
  • Strong analytical and organizational skills; thorough and precise
  • Excellent oral and written communication skills in English
  • Excellent presentation skills
  • Proactive and results-oriented; strong ability to prioritize
  • Ability to work autonomously, while also being a strong team player
  • Sense of initiative and ability to critically examine issues and find constructive solutions.
Additional Information:

We work with highly motivated people, who support and enrich each other. We live the possibilities of the digital world through home office, meaning you can work anywhere with flexible (annual) working hours. We also value face-to-face exchanges - coffee or tea, biscuits or fruit are all welcomed on board and shared throughout our offices.

If you ever feel the need to take a break from the digital world, we love to get hands on together and use pens, paper, and whiteboards for brainstorming sessions. Need to clear your head? Hit the foosball table, PlayStation, massage bench or yoga mat. For networking and (brain) food, we offer regular exchange formats, like meetings, tech labs and more. Not enough? We are full believers in education and support training, whether it be internally or externally. We support you.

If you feel inspired by us, we’ll probably be inspired by you. Join us now and apply online to make sure we match each other’s expectations. We value diversity and are committed to creating an inclusive environment. We welcome all qualified candidates - regardless of your gender or background, please indicate your salary expectations and possible entry date. We look forward to hearing from you!

Personal consultancies - we only work with selected partners.

Contact
Dusica Velickovic
Senior Talent Acquisition Business Partner
Phone:  +381 69 789 039

More Information:

Graduate Opportunities: Whether you're still studying, recently graduated or are already working and fancy a career hop, we could have a perfect opportunity for you.
Experienced Hires: Leverage your expertise, challenge the status quo and grow your career at Merkle.