Head - Center of Business Excellence
Merkle-Sokrati, a leader in Paid Search & Social Advertising, provides a sophisticated technology solution to efficiently manage Digital Marketing campaigns for several large brand clients in India. We are currently a 1000+ people team, and growing extremely fast to gain more Digital Spends- market share with a mix of technology solutions & strong analytical services.
In pursuit of this, we seek to hire talented Head - Center of Business Excellence who'd help Merkle|Sokrati's business to scale newer heights by delivering strong business performance for our clients and driving business efficiency in the company.
You'd need to be awesome at:
- Business cluster ownership for post-sales business delivery and growth across the client portfolio
- Defining organization construct for rapid scale. Deliver performance and efficiency in the rapidly growing Business Operations team
- Support, develop, and execute the firm's strategies for the maximum efficiency by analyzing data and existing processes, recognizing trends and proactively create strategic recommendations
- Closely work with executive leadership and clients to deliver results
- Managing business performance to achieve ultimate client delight
- Manage nurturing and growth for a 3-5 member business operations team
If you are:
- Having 8-12 years of Business Operations Management experience preferably during the rapid growth phase of a start-up in Technology / Marketing industry
- Experience in Process Definition and Change Management.
- 4+ years of people management experience (must-have)
- Highly organized and detail junkie
- Aggressive & can take control
- Love Digital Marketing and everything around it
- And most importantly, LOVE customers and strive for every inch of their satisfaction
And if you are excited about:
- Being a part of company doing something really amazing & redefining stuff
- Making a splash in a multi-billion dollar Digital Advertising industry
- Learning & Growing far beyond your current horizon
- A place full of like-minded & ridiculously smart folks
Feel like you would be a good fit? We would love to hear from you!