We help clients digitally curate their stores through online merchandising, optimising every page of their site to ensure content, trading, and marketing campaigns are delivered on time and in line with our clients’ strategic vision. From the creation of storefronts through to ongoing daily management and updates, our merchandisers are there to ensure the maintenance and growth of customer conversion, acquisition, and retention rates for our clients. All experiences are launched and optimised according to the strategic vision.
Why it's important
In today’s competitive eCommerce landscape, providing a unique and fully optimised shopping experience for your customers is paramount. With the ability to offer effective and differentiated user experiences, you will not only increase conversion rates, but also create a lasting impact for your brand. Without implementing the right combination of digital merchandising tactics, online retailers can risk missing out on sales opportunities, making great products difficult to find.
What makes us different
We’re a team of ambitious and creative individuals, with the goal to create powerful, measurably effective marketing that builds brands, drives traffic, and enhances overall customer value. We work directly with our clients bringing in-depth expertise, knowledge, and unconventional ideas to achieve business goals. We can run sites on a client’s behalf, augment their team, or even train up teams to get the most out of the platforms and tools at their disposal.
How we work with clients
We’re experts at helping clients to assess, build, and optimise their online experience using merchandising tactics. Our deep knowledge on platforms, tools, and verticals enables us to efficiently optimise these experiences in line with strategic targets. We start with a plan grounded in brand strategy and customer understanding, before helping to deliver site updates and experiences to build relationships and serve customers across every digital touchpoint. We move fast, rapidly building, testing, and launching new marketing and experience optimisation ideas, to then deploy campaigns with a test, measure, and learn approach before finally optimising every page and tool.