January 22, 2015, Charlottesville, VA - Merkle | RKG released its Q4 Digital Marketing Report today, which covers trends in paid search, SEO, product ads, social media, display advertising, comparison shopping engines, and more.
Overall, paid search spending was up 21% in Q4 of 2014, as click traffic increased by 14% and cost-per-click (CPC) rose by 6%. Google Product Listing Ads (PLAs) continue to show impressive growth and accounted for nearly 30% of retailer Google search ad clicks in Q4 2014. Advertisers also saw strong holiday growth overall, with retailer paid search revenues up 20% over last year.
Q4 Sees Slight Gains in Market Share for Bing and Yahoo; Potential for Larger Gains in 2015
In December, Yahoo became the default search option for Firefox in the US, supplanting Google after its ten-year run. Accounting for the percentage of search traffic coming through Firefox along with the switchback rates of users opting to go back to Google, Yahoo will end up gaining about 2% of U.S. paid search clicks. With rumors that the door is open for Yahoo or Bing to become the default search engine for Apple Safari in 2015 – which accounts for almost half of all paid search traffic – the result could be a shift of more than 10% of search market share away from Google.
Google’s Product Listing Ads (PLAs) also face competition from Amazon Products Ads and Bing Product Ads. Both Bing and Amazon’s product ads are growing at a faster rate than Google’s, with Amazon’s ads generating revenues for participating retailers that were 19% the volume of PLAs, up from just 8% a year earlier. Bing Product Ad share of total Bing traffic doubled from Q3 to Q4 and is now at 7% and contributing to strong overall Bing growth.
Despite these developments, Google remains the dominant search engine. Google’s search ads converted 43% better than Bing Ads, and had a 39% higher average click-through-rate. Google also leads in mobile search, with 40% of Google search ad clicks coming from phones and tablets, compared to 36% for Bing Ads.
Beginning and End of Holiday Season See Strong Growth for Retailers; Mobile Plays Larger Role in Holiday Traffic
For retailers running paid search campaigns, the 2014 holiday season started and ended on high notes with sales growth ultimately coming in at 20% year-over-year. After impressive Thanksgiving sales growth of 37% and Black Friday growth of 29%, things cooled off a bit, echoing recent holidays past.
By mid-December, cumulative sales growth had slipped to 16%, but advertisers saw very strong last-minute shopping numbers, particularly in the week before Christmas when many paid search programs achieved sales growth of over 40%.
As expected, mobile devices played a larger role in driving traffic this season as phones and tablets combined to generate 45% of paid search clicks on Thanksgiving and 51% of paid search clicks on Christmas. For the full fourth quarter, mobile devices drove 39% of paid search traffic.
Other notable Q4 highlights include:
- Google paid search spending increased 19% Y/Y in Q4 2014, driven by a 12% increase in paid clicks and a 7% increase in average cost-per-click (CPC).
- Bing Ads paid search spending rose 31% Y/Y. For the sixth consecutive quarter, CPC rose less than 5%, coming in 3% higher Y/Y. Ad clicks increased 27%, the highest rate in the last year.
- Phones and tablets produced 39% of paid search clicks and 29% of ad spend in Q4. Phone click volume rose 48% Y/Y, compared to 28% for tablets and 3% for desktops.
- Yahoo Gemini ramped up ad serving significantly in Q4 and accounted for 27% of all mobile Bing and Yahoo search ad clicks for advertisers opting into the program.
Organic Search & Social
- Organic search produced 35% of site visits on average in Q4. Organic search visits were up 13% overall, while mobile organic search visits rose 54%.
- Social media sites produced 2.4% of all site visits in Q4, up from 1.4% a year earlier. Facebook accounted for 62% of all social media-driven visits.
- Mobile devices produced 52% of all social media visits in Q4 2014, up from 37% a year earlier.
Comparison Shopping Engines
- Among advertisers participating in both Amazon Product Ads and Google PLAs, revenue produced by Amazon Product Ads rose to 19% of Google PLA levels, up from 8% a year earlier.
- Comparison shopping engine (CSE) spend share for the eBay Commerce Network increased from 18% in Q4 2013 to 33% in Q4 2014. Nextag spend share fell from 8% to 2% over the same period.
- Facebook Exchange (FBX) ad spending increased 46% Y/Y in Q4, while average CPC increased 9%. Average FBX CPM has risen over the last few quarters, but Google Display Network (GDN) average CPM was still 55% higher in Q4.
- GDN ad spending accounted for 9% of total Google ad investment in Q4, an increase from 8% in Q3.
For additional insights, download the full Merkle | RKG Digital Marketing Report. The full report provides detailed analyses, with over 50 charts illustrating trends in paid search, SEO, social media, product listing ads, comparison shopping engines, display advertising and more.
About Merkle | RKG
Founded in 2003, Merkle | RKG is a search and digital marketing agency that combines superior marketing talent with world-class digital media capabilities to create the industry’s most effective data-driven digital marketing solutions. Merkle | RKG drives business to clients by maximizing a full range of opportunities including paid search, SEO, product listing ads, social media, display advertising, and comparison shopping engine management services. Merkle | RKG is part of Merkle (www.merkleinc.com), the largest privately-held customer relationship marketing agency in the nation. Merkle | RKG is headquartered in Charlottesville, VA with offices in Bend, OR and Boston, MA. For more information, visit www.merklerkg.com or follow @MerkleRKG on Twitter.
Merkle, a technology enabled, data driven customer relationship marketing (CRM) firm, is the nation’s largest privately-held agency. For more than 25 years, Fortune 1000 companies and leading nonprofit organizations have partnered with Merkle to maximize the value of their customer portfolios. By combining a complete range of marketing, technical, analytical and creative disciplines, Merkle works with clients to design, execute and evaluate connected CRM programs. With more than 2,500 employees, the privately held corporation is headquartered in Columbia, Maryland with additional offices in Bend, OR; Boston; Charlottesville, VA; Chicago; Denver; Little Rock; London; Minneapolis; Montvale, NJ; Nanjing; New York; Philadelphia; Pittsburgh; San Francisco; Hagerstown, MD and Shanghai. For more information, contact Merkle at 1-877-9-Merkle or visit www.merkleinc.com.
Merkle is a leading data-driven, technology-enabled, global performance marketing agency that specialises in the delivery of unique, personalised customer experiences across platforms and devices. For more than 30 years, Fortune 1000 companies and leading nonprofit organizations have partnered with Merkle to maximise the value of their customer portfolios. The agency’s heritage in data, technology, and analytics forms the foundation for its unmatched skills in understanding consumer insights that drive people-based marketing strategies. Its combined strengths in performance media, customer experience, customer relationship management, loyalty, and enterprise marketing technology drive improved marketing results and competitive advantage. With 7,000 employees, Merkle is headquartered in Columbia, Maryland, with 21 additional offices in the US and 33 offices in Europe and APAC. In 2016, the agency joined the Dentsu Aegis Network. For more information, contact Merkle at 1-877-9-Merkle or visit www.merkleinc.com.