We use cookies. You have options. Cookies help us keep the site running smoothly and inform some of our advertising, but if you’d like to make adjustments, you can visit our Cookie Notice page for more information.
We’d like to use cookies on your device. Cookies help us keep the site running smoothly and inform some of our advertising, but how we use them is entirely up to you. Accept our recommended settings or customise them to your wishes.
×

Leo Hugo

Customer strategy director

Leo is a customer-centric CRM strategist with 17 years experience of building relationships with senior stakeholders and helping them identify, create and deliver value through a combination of analytical insights, creative experience design and digital/CRM technology - with quantifiable results at all stages of the customer lifecycle. He has a strong track record of delivering strategic customer engagement initiatives in data-rich environments, while working at companies such as Dentsu, Acxiom, and lastminute.com. He has served as a board-level Marketing Director in high-growth international companies, and as a Non-Exec Board Director & Council Chairman at the DMA – the UK’s national industry association for data-driven marketing.