As the nation begins to work-from-home in a collective effort to fight the coronavirus spread, businesses are looking at ways to effectively manage this shift. Change Management, although not a new concept, is taking on an even greater influence in company decision-making.

Azlan Raj, SVP, Customer Experience, explores how the major shift in today’s new working practices will require more innovation from your workforce than ever before. “Unprecedented” is a word that I’ve seen used more times in the last week than I have in the last forty years.

As the nation transitions to remote working and our schools close, people everywhere are figuring out how to get work done with the kids, housemates, parents and even pets at home.

As we all look to work as effectively as possible from home, this provides a great guide for best practice.

The Lighthouse Report is one tool that can help identify how your website is performing through the whole loading journey of a user. It can be run against any web page in various ways: using Chrome DevTools, from the command line, as a Node module or even as a Chrome Extension.

People who have a negative experience on mobile are 62% less likely to make a future purchase — no matter how beautiful or data-driven your marketing campaigns are - Think With Google

It’s been an engaging and insightful day at the first Merkle Edinburgh symposium: “Unlocking the value of data, digital and decisioning in financial services.”

The more widespread adoption of cloud data management has constituted a genuine revolution for marketing teams across the world.