All Work - Customer Experience
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Magpie: a 100% AI-driven multi-channel marketing campaign
Magpie is a fully realised, custom campaign management tool, that uses bespoke AI to analyse trending topics in real-time, and curate personalised trend recommendations, delivering them as digital
258% Increase in Revenue - There's Life in the Old Dog Yet!
Using Data to Understand the User for ZSL London Zoo
Servicing the World Community with Lebara Mobile
Make Optimizations, not War. Imperial War Museum’s journey through CRO.
The Surround Sound Approach for Ovo Energy
Delivering hyper-personalisation at scale for customers of a leading UK private bank
Making journeys joyful for LNER via a revolutionised single customer view
Transforming the Digital Experience for a Global Insurance Company
Merkle leveraged Adobe Marketing Cloud to transform the digital experience for a global insurance company with 33 million customers in 16 countries.
Lifecycle and Value-Based Segmentation
Robust lifecycle models helped a global cruise company reduce the purchase cycle by an average of 12%.