CX: the true differentiating factor for brands in today's battleground
Episode 9 | September 30, 2021
In our latest episode we are joined by Kara Prosser, Nicholai Reinseth and Stefan Voss as they discuss customer experience, what it is, why it is such a big focus for brands and businesses right now and some examples of winning CX.
In this episode we will be discussing:
• What is customer experience?
• How can marketers manage a great customer experience
• What is the CX challenge for companies?
• Some examples of winning experiences