Do you know what is causing your customers to disengage and abandon your experiences? The answers could range from poor design and underperforming content to an experience that is too complicated. But whatever the reason, the results are costly to your business and customer loyalty. Research suggests that nearly $100 billion is left on the table every year due to poor customer experiences.
On April 20, we are hosting a customer experience roundtable to detail how to spot the gaps in your customer experience landscape and how Merkle’s CX Identifier offering can help drive more personalized experiences that deliver increased revenue.
Interested? Complete the form to request your invite.