Merkle, a leading technology-enabled, data-driven performance marketing agency, announced the launch of the Merkle Innovation Cloud (MIC) 2.0, a solution that demonstrates the integration of marketing technologies with people-based data to drive personalized customer experiences. MIC 2.0 is powered by Adobe Experience Cloud. It also leverages capabilities that are powered by Adobe Sensei, Adobe’s artificial intelligence (AI) and machine learning framework, including Smart Tags for automatic understanding of images and content in Adobe Experience Manager, anomaly detection in Adobe Analytics Cloud, and automated, real-time personalization in Adobe Target.
MIC 2.0 builds a powerful digital foundation, allowing for testable, real-time use cases that closely represent the ideal current- and future-state environments needed to create personalized and meaningful brand interactions. MIC 2.0 reveals proof of concepts in a lab environment, allowing companies to see the prototype results of their customized integration model before the full investment and deployment is underway — eliminating the risk of an uncertain change initiative.
“As an Adobe Global Alliance Solution Partner, Merkle enables brands to turn their Adobe Experience Cloud investments into precisely tailored customer experiences,” said Justin Stayrook, senior vice president, marketing platforms at Merkle. “Please join us at the Merkle booth #725 at the Adobe Summit, where we will be showcasing MIC 2.0 demos live. The demo will provide attendees with a customized Adobe Summit experience, including recommendations on the sessions to attend, where to eat, and the event activities based on their personal profile.”
Merkle is a proud sponsor of 2018 Adobe Summit, taking place in Las Vegas, March 25 – 29, and will co-host a session with Adobe Target in its hospitality suite: Path to Personalization: Mapping the Course and Going the Distance on Wednesday, March 28 at 4:00 p.m. Attendees will see real-world use cases on how Adobe Experience Cloud can enable brands to achieve one-to-one personalization. To request a ticket to this session, please register here.
In addition, Merkle will host the speaking session, Aviva’s Audience of One: How A 300-year-old Disruptor Puts Customers First, on Wednesday, March 28 at 2:30 p.m. Mike Oakey, global head of digital marketing, Aviva UK, and Paddy Freeman, global digital marketing technology lead, Aviva UK, will join Merkle speakers Margaret Wagner, executive vice president, EMEA; David Skinner, senior vice president, strategic alliances and partnerships; and Steve Riegel, senior director, customer experiences, to discuss how Aviva connected its communications through Adobe Experience Cloud and how its organization has changed to fully embrace the opportunities this brings.
For more information on MIC 2.0, contact [email protected].