Key Takeaways
From research to in-experience to post-visit – an expanding opportunity of addressable interactions can drive customer engagement throughout the process. How do you prioritize these opportunities to maximize bookings? Join Google, Tnooz, and Merkle to understand how you can improve your digital visibility in the travelers’ journey and how you should prioritize your efforts to maximize these opportunities.
Detailed Overview
From research to in-experience to post-visit – an expanding opportunity of addressable interactions can drive customer engagement throughout the process. How do you prioritize these opportunities to maximize bookings? Join Google, Tnooz, and Merkle to understand how you can improve your digital visibility in the travelers’ journey and how you should prioritize your efforts to maximize these opportunities.
Industry:
Industry:
Upcoming webinars
You might also be interested in:
Setting Up Loyalty Success in 2020
The loyalty marketing landscape is quickly evolving, and customer demands are progressing even faster. Merkle’s 2020 Loyalty Barometer Report delves into consumer expectations of rewards and loyalty initiatives to help you stay ahead of the curve.
This year’s report is compiled from a survey of 1,500 consumers between the ages of 18 and 65. Aside from the free products and discounts that continue to be the primary driver for program engagement, consumers want loyalty programs to know them, engage them, and value them.
The Pulse of Customer Engagement (Q1 2020)
After over 30 years of being entrenched in our clients’ CRM aspirations and achievements, there’s certainly no pretending that customer engagement is easy. It requires the orchestration of strategy, data, advanced analytics, technology, campaign executions, and performance management.
