Building Meaningful Customer Relationships Through Digital Experiences
Original Presentation Date
Apr 15, 2021
This webinar will discuss:
The changing expectations of financial services customers and implications to marketers
Designing experiences with a foundation in behavioral economics
Developing an integrated and robust experience capability and culture
Today, marketing has only a fraction of seconds to influence customer actions. Brands that utilize deeper insights to tap into the human decision-making process will win in these fractional moments. During this webinar, the presenters will challenge your perceptions of what it means to be customer centric. You’ll learn how a basic knowledge of consumer behavioral drivers can help your experiences bring differentiated value amongst the noise.