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Creating the Ultimate Customer Experience: An in Depth Look Across Key B2B Industries - Financial Services

Original Presentation Date

Feb 17, 2021

Key Takeaways

Detailed Overview

In November, Merkle B2B launched Brand Superpowers for Ultimate B2B Customer Experiences, a report drawing from over 3,000 interviews of B2B buyers and decision makers across the globe.  

In this webinar series, experts from Merkle B2B will conduct deep dives into the expectations of B2B buyers across four key industries: Technology, Professional Services, Manufacturing, and Finance. Each webinar will look at the customer journey and uncover ways for marketers to add business and personal value to their customers’ experiences. 

Financial Services:
In this webinar, focused on Financial Services, we will analyze buyers’ interactions with brands across banking, business payment cards, credit and leasing services, and payment processing/merchant services.  

Presenters

Simon Calvert

Chief Strategy Officer, gyro

Nick Hague

Head of Growth, B2B International

Jeremy Tate

SVP, GM, Merkle B2B