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How People & Culture Are Crucial To Delivering World Class B2B Customer Experience (B2B Marketing Series)

Sign Up for the Live Webinar

Mark your calendar

Nov 03, 2021
3:00 PM EST

Key Takeaways

  • What the different steps are to becoming a CX leader

  • The importance of bridging the gap between fostering a customer-centric culture and delivering an excellent CX

  • Empowering employees and giving them autonomy is the key to CX success

 

Detailed Overview

Evidence shows that companies who focus on employee culture and empower individuals to meet the needs of customers more closely, deliver better performance than those companies that don’t. If you are looking to create a world-class customer experience that is sustainable over the long term then this webinar will show you what the different steps are to becoming a CX leader and emphasize the importance of fostering a customer-centric culture and the changes you need to make internally at every level of your organization.


Sign Up for the Live Webinar

Presenters

Nick Hague

Head of Growth, B2B International