The Next Normal: Embracing the year of customer retention
Original Presentation Date
Mar. 02, 2021
Retaining customers is always a key goal in setting up the new year for success. However, the economic and logistical barriers caused by the pandemic—combined with an approaching cookieless future—have made retaining your customers an even bigger priority in 2021.
In this session, Terlato and DEG will break down why customer retention should be at the forefront of your marketing plan and offer tactics for reassessing your approach and keeping your customers engaged and happy.