Sunil bring over 13 years of experience in advanced analytics, marketing technology and CRM. He is an expert in digital data, audience platforms and leverages his deep expertise in quantitative methods to apply them in today’s digital world.
He currently leads Merkle’s Audience Science & Management practice where his focus is to help clients deliver a superior customer experience and drive ROI through the application of 1st party data, advanced analytics, and state of the art marketing technology platforms. He also leads the creation of unique and integrated solutions across Merkle’s proprietary identity and data platform Merkury and leading marketing technology providers.
He has led analytics engagements across industry verticals for a variety of clients including AT&T, Universal Orlando, Citizens Bank, American Express, Abercrombie & Fitch, Sony, Aviva Insurance and many others.
Sunil has a Master’s degree in Engineering from NC State University.
Rocco Albano, Sunil Rao |
Published on: Feb 25, 2021
$98 billion a year is left on the table by companies that fail to provide “simple” experiences to their consumers. The difference between a good and great experience is customer loyalty and significant revenue for your bottom line.
Sunil Rao, Kelly Holmstrom |
Published on: Jan 04, 2021
The customer data and identity landscape, paired with the evolving digital experience, will look vastly different than it did just 18 months ago. That's the fastest pace of change brands have ever endured.
Sunil Rao |
Published on: Aug 11, 2017
Many companies are unable to distinguish their existing customers from their potential prospects when it comes to the individuals who engage with them across the different digital channels. That’s where a data management platform (DMP) comes into play.
Sunil Rao |
Published on: Jan 31, 2017
So now that you’ve acquired a data management platform (DMP), it’s now time for you to set it up. A DMP implementation is a very iterative process, so you’ll need to prepare in advance. Some components of the implementation may be complete before others, and that is perfectly normal.
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