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Joyce Nichols

Vice President, Client Success, Merkle Nonprofit & Insurance
Joyce Nichols

Joyce serves as a strategic partner to clients, leveraging her solutions-based expertise and leading a cross-functional support team that provides both guidance and actionable recommendations. She brings a keen focus on insights and solutions that yield desired outcomes.

Joyce is a results-oriented marketing executive with over 20 years of experience. Her background includes crafting and executing multi-channel strategies and programs for industry-leading brands in nonprofit, healthcare, insurance and CPG such as: American Cancer Society, St Jude’s, National MS Society,  MD Anderson, Merck, Daiichi Sankyo, Shire Pharmaceutical, Genentech and Roche Diagnostics, Hill’s Pet Nutrition, and Colgate/Palmolive.

Having held leadership roles in both agency and corporate environments, Joyce’s previous roles include client relationship management at Epsilon and Wunderman/WPP Network, as well as marketing leadership roles at Ferrellgas/Blue Rhino, and Russell Stover Candies.

Joyce received her bachelor’s degree in advertising/marketing from Grand View University in Des Moines, Iowa, and currently resides in the greater Boston metropolitan area.