An Enterprise-Wide Analytics Solution for a Multi-Billion-Dollar Global Retailer

Results

  • 60

    Days to complete implementation

  • $1M

    Saved in analytics costs

Key to Success:

  • Gathering cross-organizational data requirements
  • Prioritizing reporting needs
  • Providing extensive training, documentation, and reporting guides
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Challenge

The digital marketing team was spending more time generating reports and less time producing insights for faster and more confident data-driven decisions – across the organization. In addition, the team was using an outdated enterprise analytics platform that wasn’t configured to the speed and unique KPIs of its business. The new analytics solution needed to:

  • Improve reporting flexibility and speed
  • Increase data quality and reporting reliability
  • Consume minimal client IT resources

Approach

Based on Merkle’s recommendation, this global retailer purchased Adobe Analytics to achieve its enterprise-level analytic reporting objectives. Merkle leveraged Adobe Analytics to design and deploy a tag management system across its family of desktop and mobile-optimized digital properties. This was all accomplished in 60 days!

By gathering cross-organizational data requirements from both the analytics and marketing teams, our group of certified solution architects prioritized reporting needs and mapped to an aggressive deployment schedule to prepare for holiday season campaigns. 

Implementation and development efforts consisted of classifications, SAINT uploads, Rule Builder, and Processing Rules to track events across thousands of product SKUs. As the project concluded, our certified team provided the brand’s in-house analysts with extensive training, detailed documentation, and reporting guides.
 

Discover how we did it. Contact us today.