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1-800-FLOWERS.com, Inc.: Getting to Know Your Customers Across Multiple Brands

CRM and campaign data integration is helping 1-800-FLOWERS better track lifetime customer value by measuring revenue per member, member activity, frequency of engagement, cross-brand shopping

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Global Entertainment Company Cross-sells to Most Valuable Customers

We helped an international entertainment manufacturer looking to create a multi-phased set of programs that expanded and transformed their current digital marketing capabilities.

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Global Entertainment Company Cross-sells to Most Valuable Customers

Global Entertainment Company Cross-sells to Most Valuable Customers

We helped an international entertainment manufacturer looking to create a multi-phased set of programs that expanded and transformed their current digital marketing capabilities.

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Transforming the Digital Experience for a Global Insurance Company

Transforming the Digital Experience for a Global Insurance Company

Merkle leveraged Adobe Marketing Cloud to transform the digital experience for a global insurance company with 33 million customers in 16 countries.

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A Family Entertainment Goes from Local to International

A Family Entertainment Company Goes from Local to International

Merkle delivered a best-in class CRM solution for a family entertainment company attracting 30 million people across the globe.

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An Enterprise-Wide Analytics Solution for a Multi-Billion-Dollar Global Retailer

An Enterprise-Wide Analytics Solution for a Multi-Billion-Dollar Global Retailer

Merkle launched an enterprise-wide analytics solution for a multi-billion-dollar, global retailer with operations in eight countries.

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A Flexible, Scalable CMS Solution for Leading Dental Support Organization

A Flexible, Scalable CMS Solution for Leading Dental Support Organization

Using Adobe Experience Manager, we helped build a flexible CMS that allowed individual locations to customize site content while maintaining brand identity across the family of sites.

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Digital Data Defines Leading Computer Technology Manufacturer’s Customer Journeys

Digital Data Defines DellEMC's Customer Journeys

DellEMC is undergoing a multi-year transformation to optimize and improve customer experience.

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From Batch-and-Blast to Award-Winning Integration

Merkle worked with a leading tech company to develop a B2B lead nurturing program from the ground up on the Oracle Eloqua platform.

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A big-box retailer partners with Merkle and Adobe to save $1M in costs

Big-Box Retailer Saves in Analytics Costs

One of the world's largest retailers saved $1M in analytics costs by transitioning to an enterprise Adobe platform that reduced the time needed to generate reports.

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Best-in-Class CRM with Merkle and Adobe

Best-in-Class CRM with Adobe

We helped a global family entertainment company transition to a holistic CRM solution, enabling advanced campaign reporting and crucial business intelligence.

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Member Lookup Portal Improves Customer Experience

Member Lookup Portal Improves Customer Experience

We helped a large nonprofit reduce headaches on both sides of the customer relationship with an integrated state and local office membership lookup portal.

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