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Our Work - Retail & Consumer Goods

Highlighted Work

How The Times is driving customer value, increasing engagement and reducing churn

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All Work - Retail & Consumer Goods

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Retail & Consumer Goods
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A Leading US Retailer Analyzes Customer Reviews to Build Customer-Centric Products

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Better Digital Product Content Across Channel Partners Improves Traffic and Revenue

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Data centralization and real-time insights for a luxury fashion retailer

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tarte™ Cosmetics' Triumphant Holiday 2018

Both traffic and revenue increased across markets while CPCs decreased, therefore achieving the objectives of increasing site volume metrics YoY from the 2017 holiday period in a more efficie

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Large Mattress Manufacturer Gets an Amazon Store Makeover Through Google

With few performance insights, trackable performance goals were limited to increasing CTR, keeping CPCs low, and maximizing traffic within monthly budgets.

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Canon Integrates Marketing Database with Google Cloud Platform to Gain Single View of Customers

Canon Integrates Marketing Database with Google Cloud Platform to Gain Single View of Customers

Canon redesigned its entire B2C strategy and developed a 360-degree view of the customer, generating insights, and setting up marketing channels for meaningful interaction with customers

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Beverage Brand Speeds Up Event Stream Analysis

A large beverage retailer used the Rapid Audience Layer (RAL) solution to break down data siloes and better understand the customer experience.

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The UGG Rewards program on mobile

UGG Rewards: Getting to Know Your Customers through Engagement

UGG Rewards has experienced across-the-board increases in all KPIs for members, including average order value, frequency of engagement and sales frequency.

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Dynamic Amazon Bidding Strategy Drives Tremendous Growth for Retailer

Dynamic Amazon Bidding Strategy Drives Tremendous Growth for Retailer

Our client was new to Amazon Sponsored Products, only having tested the platform for a three-week stint prior to coming to Merkle.

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1-800-FLOWERS.com, Inc.: Getting to Know Your Customers Across Multiple Brands

1-800-FLOWERS.com, Inc.: Getting to Know Your Customers Across Multiple Brands

CRM and campaign data integration is helping 1-800-FLOWERS better track lifetime customer value by measuring revenue per member, member activity, frequency of engagement, cross-brand shopping

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Global Entertainment Company Cross-sells to Most Valuable Customers

Global Entertainment Company Cross-sells to Most Valuable Customers

We helped an international entertainment manufacturer looking to create a multi-phased set of programs that expanded and transformed their current digital marketing capabilities.

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An Enterprise-Wide Analytics Solution for a Multi-Billion-Dollar Global Retailer

An Enterprise-Wide Analytics Solution for a Multi-Billion-Dollar Global Retailer

Merkle launched an enterprise-wide analytics solution for a multi-billion-dollar, global retailer with operations in eight countries.

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