We use cookies. You have options. Cookies help us keep the site running smoothly and inform some of our advertising, but if you’d like to make adjustments, you can visit our Cookie Notice page for more information.
We’d like to use cookies on your device. Cookies help us keep the site running smoothly and inform some of our advertising, but how we use them is entirely up to you. Accept our recommended settings or customise them to your wishes.

Digital & User Experience

Capture attention, and reward it

500 +
Experiences created
3,000 +
Customer experience touchpoints
$ 2 B
Of growth enabled for a single client
$ 128 M
Revenue attributed to personalized content for a client

Rising expectations require better customer experiences. But experience-minded consumers are thrifty with their clicks — using them like currency to gain access to pages that pique their interest.

Creative is how you seize these clicks from the competition and capture the attention of your target audience. Combining the staying power of the written word with the immediate impact of visual design, we spread your message in an engaging display that builds brand awareness, boosts click-ability, and increases conversions.

We are uniquely positioned to connect data, analytics technology, and automation to supercharge a high-performance experience capable of impacting your customers. Our experience strategy team focuses on your end user to devise omni-channel experiences that jump start the customer journey.


Dentsu named a Leader in The Forrester Wave™: Adobe Implementation Services, Q2 2020

As part of the Dentsu network, Merkle’s strengths in customer experience, design, and analytics helped earn the highest scores possible in 10 criteria, including Adobe Advertising Cloud, Adobe Analytics Cloud, and Marketo Engage Capabilities.


Ready to learn more about our Digital and UX offerings, complete with examples of our work for clients? Check out Axis41, A Merkle Company to get a deeper dive.




Our Team